Mindbody Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Mindbody, Booker, and FitMetrix studios, online services, and mobile apps. If Mindbody, Booker, or Fitmetrix is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your Mindbody, Booker, or FitMetrix software, you can search our extensive Knowledge Base, or to report a problem, please visit our Contact Support Form. There you can also find contact information for Mindbody’s worldwide technical support team.

If all systems are listed as operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

Mindbody Operational

Mindbody Web Software - Asia Pacific Operational

Mindbody Web Software - Europe, Middle East, and Africa Operational

Mindbody Web Software - North, Central, and South America Operational

Mindbody API Operational

Mindbody Payment Processing Operational

Mindbody Business App Operational

Mindbody App Operational

Mindbody Branded App Operational

Mindbody Class Check-In App Operational

Mindbody Webhooks Operational

Mindbody Branded Web Operational

Mindbody Consumer Web Operational

Mindbody Corporate Tools Operational

Mindbody Website Operational

Mindbody Video - Virtual Wellness Platform Operational

Booker Operational

Booker Web Software Operational

Booker API Operational

Booker Mobile App Operational

Booker Branded App Operational

Booker Payment Processing Operational

Booker Online Booking Operational

Booker Reservationist Booking Operational

FitMetrix Operational

FitMetrix Web Software Operational

FitMetrix API Operational

FitMetrix Branded Mobile App Operational

FitMetrix Admin Portal Operational

FitMetrix Trainer Portal Operational

FitMetrix In-Studio Solutions Operational

FitMetrix Webhooks Operational

Insights Operational

Marketing Suite Operational

Messenger[ai] Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 10, 2025

No incidents reported today.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

Mindbody Loading Issues

Resolved - Engineers have confirmed the issue impacting Mindbody Web Software has been resolved.
Thank you for your patience while we worked to restore services.
Aug 5, 15:03 PDT

Monitoring - Our engineering team is actively monitoring the implemented fix to ensure continued system stability.

Thank you for your patience while we worked to restore services.
Aug 5, 14:00 PDT

Identified - Our engineering team has implemented a fix and our systems are currently stable. Thank you for your patience while we work to restore services. Our next update will be at 2:00PM PT.
Aug 5, 13:08 PDT

Update - We have identified current impact also applies to the Mindbody App. Some Mindbody consumers may experience intermittent issues attempting to log into the Mindbody App.

Our engineering teams are working to implement a fix. Thank your for your patience while we work to restore services.

Our next update will be at 1:00PM PT.
Aug 5, 12:06 PDT

Update - Engineers continue to investigate the cause of this issue. Next update will be made at 12:30 PM PT, or as additional information becomes available.
Aug 5, 11:30 PDT

Investigating - We are currently in the process of investigating an issue impacting the Mindbody Web Software. At this time, users may experience inconsistent or incomplete page loading.

Next update will be provided at 11:30 AM PT, or as additional information becomes available.
Aug 5, 10:52 PDT

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

Jul 30, 2025

No incidents reported.

Jul 29, 2025

Mindbody Web Software - Slowness

Resolved - The incident has been fully resolved, thank you for your patience while we worked to restore services.
Jul 29, 12:39 PDT

Monitoring - Our engineering teams have implemented a fix and page load times within the Mindbody Web Software are back to normal. We are continuing to monitor the Mindbody Web Software to ensure system stability. Our next update will be at 12:00PM PT.
Jul 29, 10:57 PDT

Investigating - We are investigating an issue impacting Mindbody Web Software. Some Mindbody customers may experience slower than normal page load times while navigating through the Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 11:00AM PT.
Jul 29, 10:22 PDT

Jul 28, 2025

Messenger [ai]

Resolved - Our engineering teams have identified the issue and implemented a fix. Thank you for your patience while we worked to restore services.
Jul 28, 16:37 PDT

Update - We have identified the Branded Web management portal was temporarily inaccessible as well. Our engineering teams are continuing to investigate. Thank you for your patience while we work to restore services. Our next update will be at 4:30PM PT.
Jul 28, 15:16 PDT

Monitoring - We are monitoring an issue impacting Messenger [ai]. Customers are were temporarily unable to log into the Messenger [ai] platform. We're currently investigating the cause of the issue. Thank you for your patience while we work to restore services. Our next update will be at 3:30PM PT.
Jul 28, 14:56 PDT

Jul 27, 2025

No incidents reported.